Introducing Medical Device RMA Automation
It is annoying enough having a specialized piece of equipment damaged | Requiring PM (Preventative Maintenance ) | Replacement ….. But then you have to go through (up to) days of web site RMA requests – email communication – freight management and more….. Just to send your device to the Maintenance Vendor.
Keeping track of your Device | Where is it | When will I get it back | Where is my Loaner item | whole of life costs | was it just repaired ? are all tasks that require time and energy.
Introducing SurgiDat MD-RMA Automation
Transparency and Efficiency between you and your Vendor – Your time is valuable – Your production and patients require fast effective service.
- Web based “login and use” solution
- Manage your inventory
- Item Master Repository
- Keep | Report on history
- Receive emails from your vendor/s directly into the MD-RMA System to correlate and collect cost, shipping tracking Real-Time RMA numbers and more.
- Provides Alerts for shipping notices
- Stream lines | Saves Time | Consolidates Whole of life costs
- Auto update of Serial ID’s into your Item Master for Repair Replace requirements